(4.0 / 5)2579+ Ratings

Promo.com Reviews

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Overall Rating

4.0
6 Reviews
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About Promo.com

Promo.com is an online video creation platform that allows businesses to easily create professional-quality videos to promote their products or services. The platform offers a user-friendly interface and a wide range of customizable templates, including product demos, explainer videos, and social media ads. The company's mission is to help businesses of all sizes increase their online presence through video marketing, without the need for technical skills or a large budget.

Promo.com Pros & Cons

The pros of using Promo.com include:

  • Expansive template library: A wide range of templates for various industries and occasions.
  • Advanced technology: User-friendly interface with modern video editing tools.
  • Valuable content: High-quality stock footage and music options.
  • Social media integration: Insights to select trending templates and easy sharing options.
  • Ease of use: Simplifies the creation of professional-looking videos for marketing campaigns.

The cons of Promo.com are:

  • Cancellation difficulty: Some users find the process to cancel subscriptions challenging.
  • Pricing: The service may be considered pricey, especially for small businesses.
  • Limited customization: While there are many templates, there might be limitations in customizing videos to a user's exact specifications.
  • Learning curve: New users may require time to familiarize themselves with all the features.
  • Customer service: Mixed reviews on the responsiveness and helpfulness of customer support.

These points summarize the general feedback from users regarding the platform's strengths and weaknesses.

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Promo.com Customer Reviews (6)

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Kai Thompson
Kai Thompson
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Apr 27, 2023
Liafdag Santacruz
Liafdag Santacruz
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Apr 26, 2023
Mohammad Gibbs
Mohammad Gibbs
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Apr 24, 2023
Ronald Bishop
Ronald Bishop
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Apr 23, 2023
Benjamin Urner
Benjamin Urner
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Apr 23, 2023
Angelika Oster
Angelika Oster
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Apr 23, 2023

Promo.com Customer’s Q&A

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Promo.com Features and Benefits

Key features of Promo.com include:

  • Online Video Maker: Create videos with ease using a variety of templates.
  • Video Ad Maker: Specialized tools for creating video advertisements.
  • Social Media Calendar: Assists in planning campaigns around special occasions.
  • Image Resizer: Adjusts photos to fit specific social media channels.
  • Free Collage Maker: Combines images into a single collage.
  • Facebook Video Covers: Enhances Facebook pages with video covers.
  • Video Production Cost Estimator: Helps budget for video production costs.
  • Facebook Ad Budget Calculator: Calculates the budget for Facebook advertising campaigns.

Benefits of using Promo.com are:

  • Expansive Template Library: Access to over 15 million premium HD videos and photos.
  • Advanced Video Editing Features: Engaging content creation with polished templates.
  • Valuable Content: Suitable for any industry, enhancing marketing efforts.
  • Ease of Use: User-friendly interface, even for those without prior video editing experience.
  • Versatility: Templates and tools for all major social media and eCommerce platforms.

Promo.com Pricing

Promo.com offers several pricing plans tailored to different needs:

  • Annual Basic: For individual creators at $29/month when billed yearly, providing 120 premium clips and 2 GB of upload storage.
  • Annual Standard: For brand managers at $59/month when billed yearly, offering 360 videos, 3,600 premium clips, and 10 GB of upload storage.
  • Annual Pro: For professional marketers and agencies at $199/month when billed yearly, including 3,600 videos, 36,000 premium clips, and 50 GB of upload storage.
  • Annual Business: Customized for organizations, with details available upon contact.

Monthly payment options are available, but annual subscriptions offer savings. All plans come with a 7-day money-back guarantee if no videos are published. Payment methods include major credit cards and PayPal, ensuring secure transactions.

Payment Method

Promo.com offers a variety of payment methods to accommodate users' preferences. Customers can pay for their services using major credit cards including Visa, MasterCard, American Express, Discover, and JCB. Additionally, PayPal is accepted as a convenient online payment option. The availability of these payment methods may vary depending on the country from which the transaction is being made. It is designed to ensure a secure and straightforward payment process for all users.

Promo.com FAQs

FAQ

Promo.com Alternatives

Here are the top 10 alternatives to Promo.com:

  1. Wrike - A versatile tool for team collaboration and project management.
  2. CreateStudio - Offers a range of features for creating animated videos.
  3. Movavi Video Editor Plus - A user-friendly video editor suitable for beginners and professionals.
  4. Fliki - Converts text to speech and text to video using AI voices.
  5. Camtasia - Known for screen recording and video editing capabilities.
  6. Filmora - Provides a platform for creating videos with special effects and filters.
  7. AVS Video Editor - A tool for video editing with various audio and visual effects.
  8. StoryTap - Allows brands to produce and share authentic videos.
  9. Synthesia - An AI video production studio that operates in a browser.
  10. Vimeo - An all-in-one video platform for teams to create and share videos.

These alternatives offer a range of functionalities from video editing and animation to project management and team collaboration.

FAQ

Promo.com Return Policy?

The return policy for Promo.com is as follows:

Annual subscriptions can be cancelled within 7 days of the original purchase for a full refund. If the cancellation occurs after 7 days, the payment is non-refundable, and the service will continue until the end of the contracted term.

For monthly subscriptions, the same 7-day refund policy applies. Cancelling within this period will result in a full refund of the subscription fees. After 7 days, any payments made are non-refundable, and the service will persist until the end of that month's billing cycle.

It is important to note that the refund policy is only applicable for the first 7 days following the original purchase, not for subsequent renewals. Additionally, the policy does not cover situations where a video has been downloaded, published, or shared on social media. Requests for refunds beyond the specified period will not be accommodated.

For further details, one may refer to the Terms of Service on the Promo.com website.

FAQ

How To Open A Promo.com Account?

To open an account on Promo.com, follow these steps:

  1. Visit the Promo.com website.
  2. Click on the Sign Up or Create Account button.
  3. Enter the required details such as name, email, and password.
  4. Agree to the Terms of Service and Privacy Policy.
  5. Click on the Register or Sign Up button to complete the process.
  6. Confirm the account through a verification email sent to the provided email address.

Once the email is verified, the account will be active and ready to use. Remember to check the inbox and possibly the spam folder for the verification email.

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